Recently, the negative feedback fell on him, when a user who said they dined at one of Ramsay’s London restaurants left a 1-star review on Tripadvisor.
The Tripadvisor user, who posted under the name Guillaume R, wrote on the travel reviews platform that they ate at Ramsay’s York & Albany restaurant, which is located in London’s Camden neighborhood and has an average review rating of 3.5 out of 5 stars on Tripadvisor.
In a review posted on September 14, Guillaume gave the restaurant one star and posted a photo of their meal alongside his review. The user titled the review “Gordon is not Heston,” referencing Heston Blumenthal, another British celebrity chef.
Guillaume R wrote that at Ramsay’s restaurant, they ordered a steak and fries that cost $30 (£23). With the review, they posted a photo of what they said was their York & Albany meal.
“Gordon isn’t Heston but Gordon is Jesus. He multiplies the steaks. Give him a regular-sized one portion steak in any restaurant and this is what he comes up with,” Guillaume wrote in reference to the steak, which was sliced into five pieces.
Guillaume R also gave the celebrity chef some of his own hospitality advice.
“Gordon you made a name giving advice on how to run a restaurant,” the user wrote.
“Let me give you my advice. This is covid time. The Hospitality sector is in bad shape. Blatantly joking at your customers won’t help your business,” he added.
Guillaume R ended the review by complimenting the York & Albany employees, and said they’d give the restaurant “2 stars for the polite staff.”
The Tripadvisor review critiquing the York & Albany meal captured the attention of some Twitter users. One Twitter user shared the photo Guillaume R initially posted in the Tripadvisor review.
The user captioned the tweet: “£23 for this ‘steak frites’ from @GordonRamsay’s York & Albany.”
£23 for this ‘steak frites’ from @GordonRamsay’s York & Albany 👀 pic.twitter.com/07zZN9VRYG
— Gareth Baines (@DrGABaines) September 17, 2020
“I’d refuse to pay that for that. That’s about £3 ($4) worth,” one user wrote.
“Basic would be an understatement,” another commented.
Tripadvisor user Guillaume R and representatives for Gordon Ramsay did not immediately respond to Insider’s requests for comment.
Gordon Ramsay recently debuted a full English breakfast at one of his other restaurants, but some customers weren’t happy with it
Ramsay recently added a new English breakfast dish to the menu at his restaurant Savoy Grill in London. The TV-famous chef posted a video on Twitter of the $24.45 (£19) full English breakfast menu item.
The most amazing Full English…. can’t wait for you to try it from 21st September at Savoy Grill ! @GordonRamsayGRR pic.twitter.com/zmJ4OFwa64
— Gordon Ramsay (@GordonRamsay) September 13, 2020
Some fans criticized the chef, saying that the meal looked notably smaller than a traditional full English breakfast.
“Where’s the rest of it?” one user wrote in response to Ramsay.
Ramsay responded to the criticism, replying with one of his classic insults to one user’s tweet that showed another version of a full English.
THIS is a full English Gordon. Take a leaf out of @fryuppolice’s book…. pic.twitter.com/zuI7Uu5N5j
— Tony Moore (@BigBaldTone) September 13, 2020
“That’s called a Full English Classic Heart Attack you idiot sandwich,” Ramsay tweeted.
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